RETURN & REFUND POLICY

We want you to be satisfied with your Ride Armor purchase. This policy explains when a return or refund is possible.

Return Window

You may request a return within [TO CONFIRM: number] days of delivery, provided the conditions below are met.

Conditions for Return

To be eligible, the product must be:

• Unused and unopened, with the seal intact
• In its original packaging
• Accompanied by the order number or invoice

What We Cannot Accept

Because these are pressurised aerosol chemical products, we are unable to accept returns of:

• Opened, used or partially used cans
• Products with a broken or tampered seal
• Products damaged through misuse, or use contrary to the label instructions
• Products returned without the original packaging

This is a safety and hygiene requirement, not a commercial preference. A returned aerosol that has been opened cannot be resold or safely handled.

Damaged, Defective or Wrong Items

If you receive a product that is damaged, leaking, defective or not what you ordered, contact us within [TO CONFIRM: number] hours of delivery with:

• Your order number
• Photographs of the product and the outer packaging
• A short description of the issue

Where the claim is verified, we will arrange a replacement or a full refund including shipping, at no cost to you.

How to Request a Return

1. Contact us on WhatsApp or email with your order number and reason for return.
2. Wait for confirmation and return instructions before sending anything back. Returns sent without prior approval cannot be processed.
3. Pack the product securely in its original packaging.
4. Once we receive and inspect the item, we will confirm the outcome by email.

Return Shipping Costs

For damaged, defective or incorrect items, we cover return shipping. For change-of-mind returns, return shipping is [TO CONFIRM: borne by customer / borne by Ride Armor].

Refunds

Approved refunds are processed within [TO CONFIRM: number] working days of the returned item being received and inspected.

• Prepaid orders: refunded to the original payment method. Your bank may take additional working days to credit it.
• Cash on Delivery orders: refunded by bank transfer or UPI. We will request these details when the refund is approved.

Original shipping charges are [TO CONFIRM: refundable / non-refundable] on change-of-mind returns.

Order Cancellation

Orders can be cancelled free of charge at any point before dispatch. Once an order has been dispatched, it can no longer be cancelled and the return process above applies.

Contact

WhatsApp: +91 8380825674
Email: ridearmor.sales@gmail.com

Last updated: [TO CONFIRM: date]